Privacy Policy - E‑commerce Plus +

At E‑commerce Plus +, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our services.

1. Information We Collect

We collect information to provide better services to all our users. This includes:

Identity Data: Name, username, e-social number, student ID (for students), and business registration details (for SMEs).
Contact Data: Billing address, delivery address, email address, and telephone numbers.
Financial Data: Bank account details (specifically Sterling Bank accounts for grants) and payment card details for the monthly recharge.
Transaction Data: Details about payments to and from you and other details of products/services you have purchased or sold.

2. How We Use Your Data

We use your data specifically for the following purposes:

To register you as a new customer or business partner.
To process your monthly e-social recharge and maintain your active status.
To facilitate the disbursement of grants via our financial partners.
To manage our relationship with you, including notifying you about changes to our terms or privacy policy.

3. Data Sharing

We do not sell your data. We may share your data with:

Financial Partners: Sterling Bank and other participating institutions to facilitate grant payments.
Regulatory Bodies: SMEDAN and other government agencies for verification of business or student status.
Technology Partners: MicNet Concept International for system maintenance and security.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, and partners who have a business need to know.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: info@ecommerceplus.org